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Enterprise Partners: Overview

 

What differentiates your organization in the market today? When a prospect asks why they should work with you, how do you describe your value? What tangible services do you provide your business customers that really separate you from your competition?

In most cases, you are a trusted business partner and your customers value your people and your high touch. Partnering with ThinkHR provides you with an innovative way to deliver HR knowledge and answers to your customers through a unique solution that will make your firm an invaluable partner that contributes to your business customers overall success and bottom-line.

It's a win-win for you, and your business customer, here's why:

We deliver value to your business customer

 
  • Save time & money compared to having to use expensive attorneys or consultants to answer HR related questions
  • Protect themselves from risk & liability by providing them a trustworthy resource to obtain the right answers, especially when they need them urgently
  • Make smarter and more informed decisions on HR matters
 

We deliver value to you

 
  • Higher customer retention and loyalty
  • Improved close ratios
  • More referrals
  • Increased revenue
  • Competitive edge in market
 

We focus on all stages of our Enterprise Partnership to provide creative, effective solutions to maximize your investment in ThinkHR

On-boarding

 
  • Help your team launch ThinkHR Live with help from our dedicated implementation team led by our VP of Service Delivery
  • Show your customers ThinkHR Live using our professional communication package - branded with your company name and logo, keeping you in front of your customer
    • Welcome/Introduction e-mail - branded for your company
    • Brochures for customers and prospects - branded for your company
    • ID/Wallet cards mailed via first-class mail - branded for your company
    • Portal to access our HR library - branded for your company
  • Watch our on-demand video that explains ThinkHR Live, and share it with your customers and prospects
 

Customer Success strategy

 
  • Educate your customers about important HR matters year-round
    • Bi-weekly HR news alerts/newsletters - branded for your company
    • Live, engaging webinars about current and relevant HR subjects
 

Keeping you informed

 
  • Access our special Enterprise Partner portal anytime to manage your customer information
    • Adds/Drops
    • Contact updates
    • Utilization reporting
 

Offering special customization for our largest Enterprise partners

 
  • Single-sign on (SSO) portal integration
  • Automatic data transfers for adds/drops and contact information
  • Enhanced reporting
  • 100% private-label