The Learn course catalog covers a variety of topics and compliance essentials for both managers and employees. The catalog is designed to cover the basics of compliance, human resources, cybersecurity, professional development and more. View the courses below, included with a standard Learn subscription.
Workplace Harassment Prevention and Workplace Safety catalogs are available with an additional subscription.
Download a PDF of the complete Learn Courses Catalog
| Pandemic Response | Diversity | Harassment |
| Compliance and Legal | Workplace Safety | Human Resources |
| Computer and IT | Customer Service | Professional Development |
Pandemic Response
Assessing Your Organization’s Risks
Duration: 30 minutes
Languages: English
Target Audience: HR, Managers
Becoming a Successful Collaborator
Duration: 30 minutes
Languages: English
Target Audience: All Employees
Contributing as a Virtual Team Member
Duration: 20 minutes
Languages: English
Target Audience: All Employees
Establishing Effective Virtual Teams
Duration: 30 minutes
Languages: English
Target Audience: Managers, All Employees
Facing Virtual Team Challenges
Duration: 25 minutes
Languages: English
Target Audience: Managers
Forging Ahead with Perseverance and Resilience
Duration: 30 minutes
Languages: English
Target Audience: All Employees
General Information: Coronavirus and COVID-19
Duration: 24 minutes
Languages: English / Spanish
Target Audience: Everyone
Leading Teams: Managing Virtual Teams
Duration: 60 minutes
Languages: English
Target Audience: Managers
Managing in a Crisis
Duration: 20 minutes
Languages: English
Target Audience: HR, Managers
Responding Effectively to Risks
Duration: 25 minutes
Languages: English
Target Audience: HR, Managers
The Pandemic Response training courses will be available through March 31, 2021 to help employers manage the impacts of COVID-19 on their workplaces.
Diversity
A Manager’s Guide to Diversity, Inclusion, and Accommodation
Duration: 30 minutes
Languages: English
Target Audience: Managers
Diversity on the Job: The Importance of Diversity and the Changing Workplace
Duration: 60 minutes
Languages: English
Target Audience: Employees
Global Diversity
Duration: 30 minutes
Languages: English
Target Audience: Employees
Maintaining a Cohesive Multigenerational Workforce
Duration: 25 minutes
Languages: English
Target Audience: Managers
Managing Multigenerational Employees
Duration: 22 minutes
Languages: English
Target Audience: Managers
Managing Workforce Generations: Working with a Multigenerational Team
Duration: 60 minutes
Languages: English
Target Audience: Managers
Harassment
Bullying and Hazing on Campus
Duration: 35 minutes
Languages: English
Target Audience: Employees
Harassment Prevention for California Managers
Duration: 143 minutes
Languages: English / Spanish
Target Audience: Managers
Harassment Prevention for Connecticut Managers
Duration: 140 minutes
Languages: English / Spanish
Target Audience: Managers
Harassment Prevention for Maine Managers
Duration: 78 minutes
Languages: English / Spanish
Target Audience: Managers
Harassment Prevention for US Employees
Duration: 30 minutes
Languages: English / Spanish
Target Audience: Employees
Harassment Prevention for US Managers
Duration: 75 minutes
Languages: English / Spanish
Target Audience: Managers
Preventing Bullying and Violence
Duration: 30 minutes
Languages: English
Target Audience: Employees
Title IX for Higher Education
Duration: 30 minutes
Languages: English
Target Audience: Employees
Workplace Safety
Active Shooter
Duration: 30 minutes
Languages: English
Target Audience: Employees
Active Shooter: Preparation, Warning Signs and Survival
Duration: 30 minutes
Languages: English
Target Audience: Employees
Negotiating Hazards for Commercial Vehicles
Duration: 30 minutes
Languages: English
Target Audience: Employees
Human Resources
Leadership
Achieve Your Objectives through Effective Delegation
Duration: 25 minutes
Languages: English
Target Audience: Managers
Being an Effective Team Member
Duration: 60 minutes
Languages: English
Target Audience: Employees
Building and Leading Teams
Duration: 15 minutes
Languages: English
Target Audience: Managers
First Time Manager: Understanding a Manager’s Role
Duration: 60 minutes
Languages: English
Target Audience: Managers
Leadership Essentials: Motivating Employees
Duration: 60 minutes
Languages: English
Target Audience: Managers
Leading Teams: Building Trust and Commitment
Duration: 60 minutes
Languages: English
Target Audience: Managers
Leading Teams: Dealing with Conflict
Duration: 60 minutes
Languages: English
Target Audience: Managers
Leading Teams: Developing the Team and its Culture
Duration: 60 minutes
Languages: English
Target Audience: Managers
Leading Teams: Establishing Goals, Roles, and Guidelines
Duration: 60 minutes
Languages: English
Target Audience: Managers
Leading Teams: Managing Virtual Teams
Duration: 60 minutes
Languages: English
Target Audience: Managers
Leading Teams: Motivating and Optimizing Performance
Duration: 60 minutes
Languages: English
Target Audience: Managers
People Operations
A Manager’s Guide to Discipline and Documentation
Duration: 30 minutes
Languages: English
Target Audience: Managers
Compensation and Benefits: Managing Policies, Programs, and Activities
Duration: 30 minutes
Languages: English
Target Audience: Managers
Management of People: Talent Acquisition and Retention
Duration: 102 minutes
Languages: English
Target Audience: Managers
Managing Special Leaves of Absence Situations
Duration: 60 minutes
Languages: English
Target Audience: Managers
Retaining Your Talent Pool
Duration: 120 minutes
Languages: English
Target Audience: Managers
Rightful Employment Termination
Duration: 30 minutes
Languages: English
Target Audience: Managers
Strategies for Successful Employee Onboarding: Assessing Program Success
Duration: 60 minutes
Languages: English
Target Audience: Managers
Strategies for Successful Employee Onboarding: Getting Started
Duration: 60 minutes
Languages: English
Target Audience: Managers
The Benefits and Challenges of Engaging Employees
Duration: 60 minutes
Languages: English
Target Audience: Managers
Workforce Planning and Employment: Orientation, Onboarding, and Exit Strategies
Duration: 90 minutes
Languages: English
Target Audience: Managers
Performance Management
Human Resource Development: Performance Appraisal and Talent Management
Duration: 60 minutes
Languages: English
Target Audience: Managers
Monitoring and Improving Performance
Duration: 60 minutes
Languages: English
Target Audience: Managers
Performance Appraisal Essentials: 360-degree Appraisals
Duration: 60 minutes
Languages: English
Target Audience: Managers
Performance Appraisal Essentials: Conducting Traditional Appraisals
Duration: 60 minutes
Languages: English
Target Audience: Managers
Performance Appraisal Essentials: Planning for Appraisals
Duration: 60 minutes
Languages: English
Target Audience: Managers
Planning for Performance
Duration: 60 minutes
Languages: English
Target Audience: Managers
Strategies for Successful Employee Onboarding: An Introduction
Duration: 60 minutes
Languages: English
Target Audience: Managers
Wellness
Optimizing Your Work/Life Balance: Maintaining Your Life Balance
Duration: 60 minutes
Languages: English
Target Audience: Employees
Optimizing Your Work/Life Balance: Taking Control of Your Stress
Duration: 60 minutes
Languages: English
Target Audience: Employees
Pandemic Flu Awareness
Duration: 60 minutes
Languages: English
Target Audience: Employees
Computer and IT
Global Cybersecurity Basics
Duration: 12 minutes Languages: English Target Audience: Everyone
IT Security for End Users: IT Security Fundamentals
Duration: 60 minutes
Languages: English
Target Audience: Employees
Customer Service
Creating and Sustaining a Customer-focused Organization
Duration: 60 minutes
Languages: English
Target Audience: Employees
Customer Advocacy: Communicating to Build Trusting Customer Relationships
Duration: 60 minutes
Languages: English
Target Audience: Employees
Customer-driven Process Improvement: Identifying Customer Needs
Duration: 60 minutes
Languages: English
Target Audience: Employees
Customer Service Confrontation and Conflict
Duration: 60 minutes
Languages: English
Target Audience: Employees
Customer Service Fundamentals: Building Rapport in Customer Relationships
Duration: 60 minutes
Languages: English
Target Audience: Employees
Customer Service over the Phone
Duration: 60 minutes
Languages: English
Target Audience: Employees
Developing Your Customer Focus
Duration: 60 minutes
Languages: English
Target Audience: Employees
Essential Skills for Professional Telephone Calls
Duration: 60 minutes
Languages: English
Target Audience: Employees
Shaping the Direction of Customer Service in Your Organization
Duration: 60 minutes
Languages: English
Target Audience: Managers
The Angry Caller: What’s Your Plan?
Duration: 6 minutes
Languages: English
Target Audience: Employees
Compliance and Legal
Employment Law
EEO and Lawful Hiring
Duration: 30 minutes
Languages: English
Target Audience: Managers
HIPAA for Non-Medical Employers
Duration: 25 minutes
Languages: English
Target Audience: Managers
HIPAA Privacy Essentials
Duration: 60 minutes
Languages: English
Target Audience: Employees
HIPAA – Privacy Rule for Business Associates
Duration: 30 minutes
Languages: English
Target Audience: Employees
HIPAA – Privacy Rule for Covered Entities
Duration: 30 minutes
Languages: English / Spanish
Target Audience: Employees
HIPAA – Security Rule for Business Associates
Duration: 30 minutes
Languages: English
Target Audience: Employees
HIPAA – Security Rule for Covered Entities
Duration: 30 minutes
Languages: English
Target Audience: Employees
Privacy and Information Security
Duration: 60 minutes
Languages: English / Spanish
Target Audience: Employees
Union Awareness
Duration: 30 minutes
Languages: English
Target Audience: Employees
Wage and Hour Awareness for Managers
Duration: 60 minutes
Languages: English
Target Audience: Managers
Wage and Hour for Employees
Duration: 30 minutes
Languages: English
Target Audience: Employees
Workplace Management: Employment Laws and Regulations
Duration: 110 minutes
Languages: English
Target Audience: Employees
Ethics
Business Ethics
Duration: 30 minutes
Languages: English
Target Audience: Employees
Code of Conduct Awareness
Duration: 30 minutes
Languages: English
Target Audience: Employees
Code of Conduct Awareness – Higher Education Edition
Duration: 15 minutes
Languages: English
Target Audience: Employees
Compliance Impact: Business Ethics – Adjusting the Figures
Duration: 6 minutes
Languages: English
Target Audience: Employees
Financial Integrity
Duration: 30 minutes
Languages: English
Target Audience: Employees
Foreign Corrupt Practices Act
Duration: 60 minutes Languages: English Target Audience: Everyone
Global Conflicts of Interest
Duration: 30 minutes
Languages: English
Target Audience: Employees
Integrity in the Workplace
Duration: 60 minutes
Languages: English
Target Audience: Employees
HR Compliance
Campus Security Obligations Under Federal Law
Duration: 30 minutes
Languages: English
Target Audience: Employees
FERPA for Higher Education
Duration: 30 minutes
Languages: English
Target Audience: Employees
Rightful Employment Termination
Duration: 30 minutes
Languages: English
Target Audience: Managers
Leaves of Absence
FMLA Leave and More: An Overview of Legally Protected Leave
Duration: 30 minutes
Languages: English
Target Audience: Employees
Professional Development
Meetings
Dealing with Common Meeting Problems
Duration: 60 minutes
Languages: English
Target Audience: Employees
Managing Effective Business Meetings
Duration: 60 minutes
Languages: English
Target Audience: Employees
Preparing for Effective Business Meetings
Duration: 60 minutes
Languages: English
Target Audience: Employee
Workplace Skills
Are You Listening to Your Customers?
Duration: 6 minutes
Languages: English
Target Audience: Employees
Basic Presentation Skills: Creating a Presentation
Duration: 60 minutes
Languages: English
Target Audience: Employees
Basic Presentation Skills: Delivering a Presentation
Duration: 60 minutes
Languages: English
Target Audience: Employee
Basic Presentation Skills: Planning a Presentation
Duration: 60 minutes
Languages: English
Target Audience: Employees
Business Writing: Editing and Proofreading
Duration: 60 minutes
Languages: English
Target Audience: Employees
Business Writing: How to Write Clearly and Concisely
Duration: 60 minutes
Languages: English
Target Audience: Employee
Business Writing: Know Your Readers and Your Purpose
Duration: 60 minutes
Languages: English
Target Audience: Employees
Communicating Across Cultures
Duration: 60 minutes
Languages: English
Target Audience: Employees
Communication Methods that Make Sense and Make Your Point
Duration: 30 minutes
Languages: English
Target Audience: Employee
Creating a Compelling Job Description
Duration: 6 minutes
Languages: English
Target Audience: Managers
Creating a Positive Attitude
Duration: 120 minutes
Languages: English
Target Audience: Employees
Emergency Response in the Workplace
Duration: 45 minutes
Languages: English
Target Audience: Employee
Essentials of Interviewing and Hiring: Conducting an Effective Interview
Duration: 60 minutes
Languages: English
Target Audience: Employees
Getting Results without Direct Authority: Persuasive Communication
Duration: 60 minutes
Languages: English
Target Audience: Employees
Handling Difficult Conversations Effectively
Duration: 60 minutes
Languages: English
Target Audience: Employee
Interpersonal Communication: Being Approachable
Duration: 60 minutes
Languages: English
Target Audience: Employees
Interpersonal Communication: Communicating Assertively
Duration: 60 minutes
Languages: English
Target Audience: Employees
Interpersonal Communication: Communicating with Confidence
Duration: 60 minutes
Languages: English
Target Audience: Employee
Interpersonal Communication: Listening Essentials
Duration: 60 minutes
Languages: English
Target Audience: Employees
Interpersonal Communication: Targeting Your Message
Duration: 60 minutes
Languages: English
Target Audience: Employee
Interviewing: Doing it Right
Duration: 30 minutes
Languages: English
Target Audience: Managers
Listening Essentials: Improving Your Listening Skills
Duration: 60 minutes
Languages: English
Target Audience: Employees
Listening Essentials: The Basics of Listening
Duration: 60 minutes
Languages: English
Target Audience: Employee
Listening to Improve Conversation
Duration: 6 minutes
Languages: English
Target Audience: Employee
Management Essentials: Confronting Difficult Employee Behavior
Duration: 60 minutes
Languages: English
Target Audience: Managers
Management of People: Total Rewards
Duration: 75 minutes
Languages: English
Target Audience: Managers
Solving Problems: Framing the Problem
Duration: 30 minutes
Languages: English
Target Audience: Employees
Techniques for Communicating Effectively with Senior Executives
Duration: 60 minutes
Languages: English
Target Audience: Employees
Telecommuting Basics: Communication Strategies for the Remote Employee
Duration: 60 minutes
Languages: English
Target Audience: Employee
The Internet, Social Media, and Electronic Communication
Duration: 60 minutes
Languages: English
Target Audience: Employees
The Voice of Leadership: Effective Leadership
Duration: 60 minutes
Languages: English
Target Audience: Managers
Time Management: Analyzing Your Use of Time
Duration: 60 minutes
Languages: English
Target Audience: Employee
Time Management: Avoiding Time Stealers
Duration: 60 minutes
Languages: English
Target Audience: Employees
Time Management: Planning and Prioritizing Your Time
Duration: 60 minutes
Languages: English
Target Audience: Employee
Training and Development
Duration: 120 minutes
Languages: English
Target Audience: Managers
Using E-mail and Instant Messaging Effectively
Duration: 60 minutes
Languages: English
Target Audience: Employees
Working with Difficult People: Dealing with Micromanagers
Duration: 60 minutes
Languages: English
Target Audience: Employee
Working with Difficult People: How to Work with Aggressive
People Duration: 60 minutes
Languages: English
Target Audience: Employees
Working with Difficult People: How to Work with Manipulative People
Duration: 60 minutes
Languages: English
Target Audience: Employees
Working with Difficult People: How to Work with Negative People
Duration: 60 minutes
Languages: English
Target Audience: Employees
Working with Difficult People: How to Work with Procrastinators
Duration: 60 minutes
Languages: English
Target Audience: Employees
Working with Difficult People: How to Work with Self-serving People
Duration: 60 minutes
Languages: English
Target Audience: Employees
Working with Difficult People: Identifying Difficult People
Duration: 60 minutes
Languages: English
Target Audience: Employees
Workplace Conflict: Recognizing and Responding to Conflict
Duration: 60 minutes
Languages: English
Target Audience: Employees
Workplace Conflict: Strategies for Resolving Conflicts
Duration: 60 minutes
Languages: English
Target Audience: Employee