Learn Course Catalog

Current topics and compliance essential courses for both proactive and reactive risk mitigation

The Learn course catalog covers a variety of topics and compliance essentials for both managers and employees. The catalog is designed to cover the basics of compliance, human resources, cybersecurity, professional development and more. View the courses below, included with a standard Learn subscription.

Workplace Harassment Prevention and Workplace Safety catalogs are available with an additional subscription.

Download a PDF of the complete Learn Courses Catalog

 

 

Pandemic Response Diversity Harassment
Compliance and Legal Workplace Safety Human Resources
Computer and IT Customer Service Professional Development

Pandemic Response

 

Assessing Your Organization’s Risks

Duration: 30 minutes
Languages: English
Target Audience: HR, Managers

Becoming a Successful Collaborator

Duration: 30 minutes
Languages: English
Target Audience: All Employees

Contributing as a Virtual Team Member

Duration: 20 minutes
Languages: English
Target Audience: All Employees

Establishing Effective Virtual Teams

Duration: 30 minutes
Languages: English
Target Audience: Managers, All Employees

Facing Virtual Team Challenges

Duration: 25 minutes
Languages: English
Target Audience: Managers

Forging Ahead with Perseverance and Resilience

Duration: 30 minutes
Languages: English
Target Audience: All Employees

General Information: Coronavirus and COVID-19

Duration: 24 minutes
Languages: English / Spanish
Target Audience: Everyone

Leading Teams: Managing Virtual Teams

Duration: 60 minutes
Languages: English
Target Audience: Managers

Managing in a Crisis

Duration: 20 minutes
Languages: English
Target Audience: HR, Managers

Responding Effectively to Risks

Duration: 25 minutes
Languages: English
Target Audience: HR, Managers

The Pandemic Response training courses will be available through March 31, 2021 to help employers manage the impacts of COVID-19 on their workplaces. 

 

Diversity

 

A Manager’s Guide to Diversity, Inclusion, and Accommodation

Duration: 30 minutes
Languages: English
Target Audience: Managers

Diversity on the Job: The Importance of Diversity and the Changing Workplace

Duration: 60 minutes
Languages: English
Target Audience: Employees

Global Diversity

Duration: 30 minutes
Languages: English
Target Audience: Employees

Maintaining a Cohesive Multigenerational Workforce

Duration: 25 minutes
Languages: English
Target Audience: Managers

Managing Multigenerational Employees

Duration: 22 minutes
Languages: English
Target Audience: Managers

Managing Workforce Generations: Working with a Multigenerational Team

Duration: 60 minutes
Languages: English
Target Audience: Managers 

 

Harassment

 

Bullying and Hazing on Campus

Duration: 35 minutes
Languages: English
Target Audience: Employees

Harassment Prevention for California Managers

Duration: 143 minutes
Languages: English / Spanish
Target Audience: Managers

Harassment Prevention for Connecticut Managers

Duration: 140 minutes
Languages: English / Spanish
Target Audience: Managers

Harassment Prevention for Maine Managers

Duration: 78 minutes
Languages: English / Spanish
Target Audience: Managers

Harassment Prevention for US Employees

Duration: 30 minutes
Languages: English / Spanish
Target Audience: Employees

Harassment Prevention for US Managers

Duration: 75 minutes
Languages: English / Spanish
Target Audience: Managers

Preventing Bullying and Violence

Duration: 30 minutes
Languages: English
Target Audience: Employees

Title IX for Higher Education

Duration: 30 minutes
Languages: English
Target Audience: Employees 

 

Workplace Safety

 

Active Shooter

Duration: 30 minutes
Languages: English
Target Audience: Employees

Active Shooter: Preparation, Warning Signs and Survival

Duration: 30 minutes
Languages: English
Target Audience: Employees

Negotiating Hazards for Commercial Vehicles

Duration: 30 minutes
Languages: English
Target Audience: Employees 

 

Human Resources

 

Leadership

Achieve Your Objectives through Effective Delegation

Duration: 25 minutes
Languages: English
Target Audience: Managers

Being an Effective Team Member

Duration: 60 minutes
Languages: English
Target Audience: Employees

Building and Leading Teams

Duration: 15 minutes
Languages: English
Target Audience: Managers

First Time Manager: Understanding a Manager’s Role

Duration: 60 minutes
Languages: English
Target Audience: Managers

Leadership Essentials: Motivating Employees

Duration: 60 minutes
Languages: English
Target Audience: Managers

Leading Teams: Building Trust and Commitment

Duration: 60 minutes
Languages: English
Target Audience: Managers

Leading Teams: Dealing with Conflict

Duration: 60 minutes
Languages: English
Target Audience: Managers

Leading Teams: Developing the Team and its Culture

Duration: 60 minutes
Languages: English
Target Audience: Managers

Leading Teams: Establishing Goals, Roles, and Guidelines

Duration: 60 minutes
Languages: English
Target Audience: Managers

Leading Teams: Managing Virtual Teams

Duration: 60 minutes
Languages: English
Target Audience: Managers

Leading Teams: Motivating and Optimizing Performance

Duration: 60 minutes
Languages: English
Target Audience: Managers

People Operations

A Manager’s Guide to Discipline and Documentation

Duration: 30 minutes
Languages: English
Target Audience: Managers

Compensation and Benefits: Managing Policies, Programs, and Activities

Duration: 30 minutes
Languages: English
Target Audience: Managers

Management of People: Talent Acquisition and Retention

Duration: 102 minutes
Languages: English
Target Audience: Managers

Managing Special Leaves of Absence Situations

Duration: 60 minutes
Languages: English
Target Audience: Managers

Retaining Your Talent Pool

Duration: 120 minutes
Languages: English
Target Audience: Managers

Rightful Employment Termination

Duration: 30 minutes
Languages: English
Target Audience: Managers

Strategies for Successful Employee Onboarding: Assessing Program Success

Duration: 60 minutes
Languages: English
Target Audience: Managers

Strategies for Successful Employee Onboarding: Getting Started

Duration: 60 minutes
Languages: English
Target Audience: Managers

The Benefits and Challenges of Engaging Employees

Duration: 60 minutes
Languages: English
Target Audience: Managers

Workforce Planning and Employment: Orientation, Onboarding, and Exit Strategies

Duration: 90 minutes
Languages: English
Target Audience: Managers

Performance Management

Human Resource Development: Performance Appraisal and Talent Management

Duration: 60 minutes
Languages: English
Target Audience: Managers

Monitoring and Improving Performance

Duration: 60 minutes
Languages: English
Target Audience: Managers

Performance Appraisal Essentials: 360-degree Appraisals

Duration: 60 minutes
Languages: English
Target Audience: Managers

Performance Appraisal Essentials: Conducting Traditional Appraisals

Duration: 60 minutes
Languages: English
Target Audience: Managers

Performance Appraisal Essentials: Planning for Appraisals

Duration: 60 minutes
Languages: English
Target Audience: Managers

Planning for Performance

Duration: 60 minutes
Languages: English
Target Audience: Managers

Strategies for Successful Employee Onboarding: An Introduction

Duration: 60 minutes
Languages: English
Target Audience: Managers 

 

Wellness

 

Optimizing Your Work/Life Balance: Maintaining Your Life Balance

Duration: 60 minutes
Languages: English
Target Audience: Employees

Optimizing Your Work/Life Balance: Taking Control of Your Stress

Duration: 60 minutes
Languages: English
Target Audience: Employees

Pandemic Flu Awareness

Duration: 60 minutes
Languages: English
Target Audience: Employees 

 

Computer and IT

 

Global Cybersecurity Basics

Duration: 12 minutes Languages: English Target Audience: Everyone

IT Security for End Users: IT Security Fundamentals

Duration: 60 minutes
Languages: English
Target Audience: Employees 

 

Customer Service

 

Creating and Sustaining a Customer-focused Organization

Duration: 60 minutes
Languages: English
Target Audience: Employees

Customer Advocacy: Communicating to Build Trusting Customer Relationships

Duration: 60 minutes
Languages: English
Target Audience: Employees

Customer-driven Process Improvement: Identifying Customer Needs

Duration: 60 minutes
Languages: English
Target Audience: Employees

Customer Service Confrontation and Conflict

Duration: 60 minutes
Languages: English
Target Audience: Employees

Customer Service Fundamentals: Building Rapport in Customer Relationships

Duration: 60 minutes
Languages: English
Target Audience: Employees

Customer Service over the Phone

Duration: 60 minutes
Languages: English
Target Audience: Employees

Developing Your Customer Focus

Duration: 60 minutes
Languages: English
Target Audience: Employees

Essential Skills for Professional Telephone Calls

Duration: 60 minutes
Languages: English
Target Audience: Employees

Shaping the Direction of Customer Service in Your Organization

Duration: 60 minutes
Languages: English
Target Audience: Managers

The Angry Caller: What’s Your Plan?

Duration: 6 minutes
Languages: English
Target Audience: Employees

 

Employment Law

EEO and Lawful Hiring

Duration: 30 minutes
Languages: English
Target Audience: Managers

HIPAA for Non-Medical Employers

Duration: 25 minutes
Languages: English
Target Audience: Managers

HIPAA Privacy Essentials

Duration: 60 minutes
Languages: English
Target Audience: Employees

HIPAA – Privacy Rule for Business Associates

Duration: 30 minutes
Languages: English
Target Audience: Employees

HIPAA – Privacy Rule for Covered Entities

Duration: 30 minutes
Languages: English / Spanish
Target Audience: Employees

HIPAA – Security Rule for Business Associates

Duration: 30 minutes
Languages: English
Target Audience: Employees

HIPAA – Security Rule for Covered Entities

Duration: 30 minutes
Languages: English
Target Audience: Employees

Privacy and Information Security

Duration: 60 minutes
Languages: English / Spanish
Target Audience: Employees

Union Awareness

Duration: 30 minutes
Languages: English
Target Audience: Employees

Wage and Hour Awareness for Managers

Duration: 60 minutes
Languages: English
Target Audience: Managers

Wage and Hour for Employees

Duration: 30 minutes
Languages: English
Target Audience: Employees

Workplace Management: Employment Laws and Regulations

Duration: 110 minutes
Languages: English
Target Audience: Employees

Ethics

Business Ethics

Duration: 30 minutes
Languages: English
Target Audience: Employees

Code of Conduct Awareness

Duration: 30 minutes
Languages: English
Target Audience: Employees

Code of Conduct Awareness – Higher Education Edition

Duration: 15 minutes
Languages: English
Target Audience: Employees

Compliance Impact: Business Ethics – Adjusting the Figures

Duration: 6 minutes
Languages: English
Target Audience: Employees

Financial Integrity

Duration: 30 minutes
Languages: English
Target Audience: Employees

Foreign Corrupt Practices Act

Duration: 60 minutes Languages: English Target Audience: Everyone

Global Conflicts of Interest

Duration: 30 minutes
Languages: English
Target Audience: Employees

Integrity in the Workplace

Duration: 60 minutes
Languages: English
Target Audience: Employees

HR Compliance

Campus Security Obligations Under Federal Law

Duration: 30 minutes
Languages: English
Target Audience: Employees

FERPA for Higher Education

Duration: 30 minutes
Languages: English
Target Audience: Employees

Rightful Employment Termination

Duration: 30 minutes
Languages: English
Target Audience: Managers

Leaves of Absence

FMLA Leave and More: An Overview of Legally Protected Leave

Duration: 30 minutes
Languages: English
Target Audience: Employees

 

Professional Development

 

Meetings

Dealing with Common Meeting Problems

Duration: 60 minutes
Languages: English
Target Audience: Employees

Managing Effective Business Meetings

Duration: 60 minutes
Languages: English
Target Audience: Employees

Preparing for Effective Business Meetings

Duration: 60 minutes
Languages: English
Target Audience: Employee

Workplace Skills

Are You Listening to Your Customers?

Duration: 6 minutes
Languages: English
Target Audience: Employees

Basic Presentation Skills: Creating a Presentation

Duration: 60 minutes
Languages: English
Target Audience: Employees

Basic Presentation Skills: Delivering a Presentation

Duration: 60 minutes
Languages: English
Target Audience: Employee

Basic Presentation Skills: Planning a Presentation

Duration: 60 minutes
Languages: English
Target Audience: Employees

Business Writing: Editing and Proofreading

Duration: 60 minutes
Languages: English
Target Audience: Employees

Business Writing: How to Write Clearly and Concisely

Duration: 60 minutes
Languages: English
Target Audience: Employee

Business Writing: Know Your Readers and Your Purpose

Duration: 60 minutes
Languages: English
Target Audience: Employees

Communicating Across Cultures

Duration: 60 minutes
Languages: English
Target Audience: Employees

Communication Methods that Make Sense and Make Your Point

Duration: 30 minutes
Languages: English
Target Audience: Employee

Creating a Compelling Job Description

Duration: 6 minutes
Languages: English
Target Audience: Managers

Creating a Positive Attitude

Duration: 120 minutes
Languages: English
Target Audience: Employees

Emergency Response in the Workplace

Duration: 45 minutes
Languages: English
Target Audience: Employee

Essentials of Interviewing and Hiring: Conducting an Effective Interview

Duration: 60 minutes
Languages: English
Target Audience: Employees

Getting Results without Direct Authority: Persuasive Communication

Duration: 60 minutes
Languages: English
Target Audience: Employees

Handling Difficult Conversations Effectively

Duration: 60 minutes
Languages: English
Target Audience: Employee

Interpersonal Communication: Being Approachable

Duration: 60 minutes
Languages: English
Target Audience: Employees

Interpersonal Communication: Communicating Assertively

Duration: 60 minutes
Languages: English
Target Audience: Employees

Interpersonal Communication: Communicating with Confidence

Duration: 60 minutes
Languages: English
Target Audience: Employee

Interpersonal Communication: Listening Essentials

Duration: 60 minutes
Languages: English
Target Audience: Employees

Interpersonal Communication: Targeting Your Message

Duration: 60 minutes
Languages: English
Target Audience: Employee

Interviewing: Doing it Right

Duration: 30 minutes
Languages: English
Target Audience: Managers

Listening Essentials: Improving Your Listening Skills

Duration: 60 minutes
Languages: English
Target Audience: Employees

Listening Essentials: The Basics of Listening

Duration: 60 minutes
Languages: English
Target Audience: Employee

Listening to Improve Conversation

Duration: 6 minutes
Languages: English
Target Audience: Employee

Management Essentials: Confronting Difficult Employee Behavior

Duration: 60 minutes
Languages: English
Target Audience: Managers

Management of People: Total Rewards

Duration: 75 minutes
Languages: English
Target Audience: Managers

Solving Problems: Framing the Problem

Duration: 30 minutes
Languages: English
Target Audience: Employees

Techniques for Communicating Effectively with Senior Executives

Duration: 60 minutes
Languages: English
Target Audience: Employees

Telecommuting Basics: Communication Strategies for the Remote Employee

Duration: 60 minutes
Languages: English
Target Audience: Employee

The Internet, Social Media, and Electronic Communication

Duration: 60 minutes
Languages: English
Target Audience: Employees

The Voice of Leadership: Effective Leadership

Duration: 60 minutes
Languages: English
Target Audience: Managers

Time Management: Analyzing Your Use of Time

Duration: 60 minutes
Languages: English
Target Audience: Employee

Time Management: Avoiding Time Stealers

Duration: 60 minutes
Languages: English
Target Audience: Employees

Time Management: Planning and Prioritizing Your Time

Duration: 60 minutes
Languages: English
Target Audience: Employee

Training and Development

Duration: 120 minutes
Languages: English
Target Audience: Managers

Using E-mail and Instant Messaging Effectively

Duration: 60 minutes
Languages: English
Target Audience: Employees

Working with Difficult People: Dealing with Micromanagers

Duration: 60 minutes
Languages: English
Target Audience: Employee

Working with Difficult People: How to Work with Aggressive

People Duration: 60 minutes
Languages: English
Target Audience: Employees

Working with Difficult People: How to Work with Manipulative People

Duration: 60 minutes
Languages: English
Target Audience: Employees

Working with Difficult People: How to Work with Negative People

Duration: 60 minutes
Languages: English
Target Audience: Employees

Working with Difficult People: How to Work with Procrastinators

Duration: 60 minutes
Languages: English
Target Audience: Employees

Working with Difficult People: How to Work with Self-serving People

Duration: 60 minutes
Languages: English
Target Audience: Employees

Working with Difficult People: Identifying Difficult People

Duration: 60 minutes
Languages: English
Target Audience: Employees

Workplace Conflict: Recognizing and Responding to Conflict

Duration: 60 minutes
Languages: English
Target Audience: Employees

Workplace Conflict: Strategies for Resolving Conflicts

Duration: 60 minutes
Languages: English
Target Audience: Employee